Launcher manager and there is an option to find the folder that hosts the Companies QB file.ģ.
If you install it as a database/server then you can make sure it finds the proper folder. Do a clean install of the host that serves the QB file to the users and make sure that the QB file is located on that same host and that (QB itself) can find it. I actually have changed where the QB company file is being hosted so I ALWAYS KNOW that a connection to that host is good, IE on a file server compared to running it on some random desktop PC.Ģ. Make SURE that your networking setup for accessing the company's QB file is perfect, IE on the same network, subnet, can ping, cables all good, etc. I have supported QB Pro and this is what got me through a lot of little headaches:ġ. If you attempt to host it takes possession of the file and seems to force single user. There is an option to "Switch to multi-user mode" which you want to have on, and then a sub menu below it with "Host multi-user access". (Another thing to check) If you are hosting the file on a server make sure no one has "Host multi-user access" selected. So if Accounting is in their company file in multi-user and Sales attempts to open theirs in Multi-user it fails and defaults them to single user.Ĥ. I'm not sure if they tie up the ports or what. (Optional Observation) If you happen to be running multiple QB company files on a single workstation I found that both cannot be opened in Multi-user mode. It's possible that they have it defaulted to single user.ģ. At the end there is an option to "Open file in multi-user mode". Go to the users that are opening the Quickbooks file and delete it from their recently accessed list. If possible, put this on a server, not a workstationĢ. Make sure the server/computer that the file is hosted on has the QB database manager running. I've hit my head over a wall a few times in regards to multi-user mode.
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